Ten Ways Institutional Coaching Makes A Difference

September 21, 2022

At a Glance

Since 2017, the Student Success Center Network (SSCN) Coaching Program has extended the capacity of Student Success Centers (Centers) to engage community colleges in institutional transformation through institutional coaching. In the most recent phase of work, supported by Ascendium Education Group, Jobs for the Future (JFF) and Community College Research Initiatives (CCRI) engaged with grantee Centers in four states—California, Michigan, New York, and Oregon—to build the evidence base around institutional coaching. This brief summarizes what we learned and is drawn from interviews and focus groups with Center leadership, college administrators and staff members, and the coaches themselves.